Ortho delivers technician specs in seconds in an intuitive, portable, hands-free solution
LAS VEGAS, NV, November 1, 2022 (GLOBE NEWSWIRE) — Via NewMediaWire — Today at the 2022 Automotive Aftermarket Products Expo (AAPEX), RAIN Technology Inc. announced the unveiling of Ortho, the first-ever voice assistant purpose-built to streamline automotive repairs. After 18 months of development and collaboration with his visionary shop owners and technicians, Ortho has been tested in more than 10 of his shops in the US and Canada in recent months. was introduced. On average, a technician using Ortho estimates it saves him two hours a week on various repair and maintenance procedures.
Powered by MOTOR’s OEM database and housed in a rugged tablet, Ortho offers a hands-free, lightning-fast data retrieval experience, delivering concise and accurate answers in just seconds. By simply saying “Hey Ortho” and asking a question, users have instant access to hundreds of specifications (torques, measurements, etc.), fluid details (volumes, types, etc.), diagrams (mounting points, etc.), and maintenance intervals I can do it. All specific to the vehicle you are working on. Vehicles can be easily loaded using integration with the shop management system of choice, scanning the VIN or manually selecting the model year.
Nithya Thadani, CEO of RAIN Technology, Inc. said: ., the parent company of Ortho and a renowned voice technology innovator. “With aging vehicles on the road and a persistent shortage of technicians, auto repair professionals are some of the most in-demand professionals in any industry. They need well-designed and technologically advanced solutions to do so.”
Even when a technician is looking for a single data point, extracting information from traditional repair databases can take minutes. You have to set up the tool, walk across the store to the computer terminal, clean your hands, enter a search query, and scan the results page to find the data in question. In contrast, Ortho allows a technician to go from question to answer in less than 5 seconds. “Keep technicians in flow, limit task switching that can lead to productivity loss, and minimize distractions when collaborating with technicians and shop owners to create Ortho We designed an experience that presents only the information requested for,” said Ortho VP Kim Conti. of the product.
Answers are clearly displayed on the screen so you can see them at a glance and read them aloud with the text-to-speech feature. Ortho’s intelligence in the auto repair field enables intuitive explanations (e.g., if a user asks for the scrap thickness of a brake pad, Ortho will ask, “Do you mean front or rear?”) and allows for natural conversation.
Tom Ham, owner of AutoCentric Repair in Grand Rapids, Michigan, said: “Keeping techs happy often requires trying the latest and greatest technology, but they need to be fast, easy to use, and stable, and Ortho has done just that. I did.”
Ortho’s capabilities can be applied to a variety of aftermarket service segments, from independent mechanical repair facilities to rapid lube and tire shops to service franchises, all of which are already using the product. Ortho includes a free trial, offers a flexible pricing model for individuals and stores, and comes with a voice-optimized tablet.
ShopOwnerCoach founder Vic Tarasik said: “Some techs can set it up their own way, but with Ortho, seeing is believing and curiosity quickly becomes the go-to tool.”
To sign up for a demo or trial now, visit www.heyortho.com.
The first-ever voice assistant for the automotive aftermarket, Ortho empowers automotive service shops and professionals to work more efficiently and generate more revenue. Through a portable, hands-free solution, Ortho delivers accurate data to the bay in seconds on command. From torque specs to fluid types, measurements to maintenance intervals, Ortho is the easiest and fastest way to access hundreds of data points for virtually any vehicle on the road. Say “Hey Ortho” and go. www.heyortho.com
About RAIN Technology, Inc. (parent company of Ortho)
RAIN is the leader in voice technology and conversational AI. RAIN builds voice-first software products, helping global industry leaders integrate voice technology into their customer experiences, operations and digital ecosystems. Backed by Stanley Ventures and other leading investors, RAIN commercializes a productivity-focused voice assistant to address key inefficiencies in the workplace. In addition to building its own products, RAIN continues to partner with industry leaders to develop bespoke voice products and experiences across the B2C, B2B, and B2E landscape.
John Lindsay Phillips