LAS VEGAS, NV, Nov. 1, 2022 (GLOBE NEWSWIRE) — Today at AAPEX 2022, the largest and most influential trade-only event for the global automotive aftermarket industry, Mojio and Mechanic Advisor make an industry first announced a solution for auto repair shops. Leverage real-time telematics data from your connected fleet to power remote vehicle diagnostics and automated retention marketing tools.
The new service, called Steermatics, will be fully integrated into Steer, Mechanic Advisor’s next generation CRM for auto garages. Participating repair shops can purchase his OBD-II device with 4G LTE connectivity that can be easily installed in a fleet customer’s vehicle, enabling the collection of rich telematics data. Shop technicians can remotely monitor fleet vehicles through a convenient user interface that links data with Steer’s automated marketing and customer communication tools.
When a vehicle requires service (whether for routine maintenance or an unscheduled repair), both fleet customers and service technicians receive automated alerts and information about issues. This includes a set of recommended actions and simplified online scheduling. Appointment booking process. Additionally, shops can send quotes and bill customers directly, allowing easy and clear communication.
“Mechanic Advisor and Mojio are working together to deploy telematics technology to change the way vehicles are serviced, making the auto repair process more transparent and safer,” said Parker Swift, CEO of Mechanic Advisor. . “Partnering with Mojio’s proven team has enabled us to efficiently deliver Steermatics to repair shops and their technicians, and a working fleet integrated with a growing suite of automated marketing tools. Be able to provide maintenance insights.
Business owners who connect their fleet vehicles to Steermatics through participating repair shops also have the opportunity to subscribe to Force by Mojio fleet management services. Key features include live GPS location tracking with convenient safety, security and maintenance alerts. Detailed trip history including driver safety score. Identify tires in need of replacement through maintenance management, diagnostic alerts, recall information, and vehicle condition monitoring using Mojio’s patented His TireCheck tool.
Mojio CEO Kenny Hawk said: “Remote access to real-time vehicle health insights from our platform enables more transparent and proactive service relationships, paving the way for long-term customer retention. We look forward to expanding Steermatics with the team.”
As part of the collaboration, Mojio has enhanced diagnostic capabilities to meet the expectations of modern automotive engineers. Vehicle-related data and insights available to auto repair shops through Steermatics include:
- VIN to identify the vehicle and associate it with the customer account
- OEM PID for accurate odometer, fuel level, oil life percentage, and TPMS (Tire Pressure Monitoring System) data to proactively identify tire damage
- Mileage value that triggers proactive service reminders based on manufacturer or technician recommended service milestones
- Freeze frame data and diagnostic trouble codes (DTCs) to identify real-time problems and diagnose emerging problems remotely.
- Complete fuel trim (long and short term) and O2 sensor data help troubleshoot inconsistent vehicle performance issues
- Predictive maintenance alerts to warn of impending 12v battery failure and need to replace air filter
Steermatics is designed with your privacy in mind. Only data related to vehicle condition and maintenance is shared with participating auto repair shops. All behavioral and location-based data, such as GPS location information, are excluded and are not shared with Mechanic Advisor or participating auto repair shops.
Mechanic Advisor and Mojio will be showcasing the Steermatics at AAPEX 2022 with a live demonstration inside the Joe’s Garage exhibit area at Service Counter 1 and Bay 5 on Level 1.
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Scalable, secure and hardware agnostic, Mojio is the platform and SaaS provider of choice for building, launching and scaling connected mobility services. Mojio’s platform and mobile apps offer the global driving community a smarter, safer and more convenient car ownership experience. Force by Mojio helps small businesses manage, monitor, and maintain their fleets, delighting customers with real-time tracking feeds. Using over 20 billion miles of telematics data collected from over 1 million vehicles, Mojio’s big data analytics framework uses machine learning to generate actionable insights and deliver insights across the automotive value chain. Bring the next generation of revenue streams to your business.
Founded in 2012, Mojio counts some of the world’s largest brands as customers, investors and partners, including Amazon, Audi, Bosch, Deutsche Telekom, Microsoft, T-Mobile and Vivint. Mojio is a career he accelerator for tech professionals looking to drive the future of connected mobility. For more information on joining our team, please visit Mojio’s career page.
About Mechanic Advisor
Founded in 2003, Mechanic Advisor has three core products: Steer, a full-service CRM marketing platform; telematics; and a nationwide repair shop directory. Steer helps garages acquire new customers and brings existing customers back to the garage for routine maintenance and necessary service. Mechanic Advisor and Steer provides tools and services designed to build and improve relationships between auto owners and garages by building loyalty, trust and communication.
Steermatics – Telematics Diagnostics and Marketing for Repair Shops